More posts from this author

Taxonomies

How to Create a Taxonomy from Scratch with Findability in Mind

Working in a team of technical writers has challenges that, for the most part, revolve around creating an organization system for your content that works for everyone. 


images-vs-text-cover-image

Balancing Visuals and Text in Technical Documentation

Technical writers are experts at determining topic organization, tone, flow, and verbiage when it comes to documentation.


learning-structured-authoring-blog

Learning Structured Authoring: Tips From an Engineer

Technical communicators, documentation specialists, technical content writers - we all come from different professional backgrounds. No matter whether we specialize in…


Migration of documentation to Paligo CCMS

How to Prioritize Documentation: Managing Your Technical Writing Backlog

A common issue many technical writers face is the dreaded backlog. When, despite your best efforts, work keeps piling up due to new documentation and maintenance requests.


Part 2: Identify and Fix Underperforming Documentation

In Part 1, I showed you how to identify the areas in your documentation that need to improve. But how do you actually fix underperforming documentation? Here are some steps to…


Part 1: Identify and Fix Underperforming Documentation

Your technical writing team has an impactful role in supporting and improving the organization through effective documentation. Your documentation is a critical direct connection…


Creating a documentation strategy for a new or updated product

A documentation strategy is a plan to develop, publish, and maintain documentation that supports a product, technology, or concept. But how do you build a documentation strategy?