There are many technical documentation platforms for writers. Here's our take on the best ones to increase your efficiency in technical documentation.

Sometimes customers or prospects ask questions that need long answers to provide the right level of clarity. One such inquiry led me to write this article, which looks at what I…

Recently Paligo has attracted more and more interest from users of some of the traditional Help Authoring tools, and the question keeps popping up:

Whether you are a lone technical writer in a small business, or one of many in a large enterprise, at one point or another you’ll need to consider the information architecture of…

A few years ago I wrote a blog article about the 5 Principles of Single-Sourcing. But there was one central principle related to structured authoring and single-sourcing that I…

Single sourcing and reuse in technical documentation is getting more and more widespread these days. And for a good reason. It can make working with complex documentation much…