Erik Rask
Erik Rask is the Technical Team Manager for Information Analysis, Transformation and Information Architecture at Paligo. He has been creating technical user guidance in the networking industry for almost twenty years, from content production through product/UX testing and information architecture, to DevOps-based systems development for technical content production in agile development teams.
A Visual Guide to Content Reuse
Erik Rask
Explore and visualize the very beginnings of applied content reuse, with the simplest mechanics applied: When text is identical to other text.
Why design intentions are key in technical documentation
Erik Rask
Technical writers need to be able to understand both the customers' needs and the design intentions. So how do we accomplish this?