Heather Jonasson
Heather is an experienced content strategist, editor, and copywriter with a background in Communications and Media. For over a decade, she has been dedicated to creating content that is both engaging and informative on a variety of projects in the software, gaming, and food tech industries.
A guide to single sourcing and CCMS
Stay on top of the newest trends in content management with our latest eBook, a comprehensive compilation of CCMS best practices and findings from Paligo.
The Hidden Costs of Relying on Docs and Word
Explore the drawbacks of clinging to conventional tools and the benefits of embracing CCMS software for structured authoring and content management.
Product Spotlight: Andrew Owen on Docs as Code in a CCMS
Andrew Owen describes why the docs as code approach is lacking and why a CCMS gives many more benefits to technical writers.
Product Spotlight: Linda McGovern on Admonitions in a CCMS
What should technical writers consider when creating manuals that use admonitions and safety messages? And how can a CCMS help with organizing and reusing admonitions?
CCMS Explained: A Series Focusing on Core Features
A collection of interviews based on Roger Gelwick's short instructional videos concerning technical documentation in the Paligo CCMS.
Focus On: Publishing
Roger Gelwicks once again leads us through a comprehensive journey into the Paligo CCMS platform, this time focusing on publishing. Discover how to best utilize Paligo’s features…
Top Reasons to Use Paligo for Manufacturing Documentation
Learn how various types of manufacturing companies can manage product content, updates and variations between products quickly and efficiently with a CCMS.
Focus On: Translation
Roger Gelwicks takes us on a close examination of how translation can be used to maximize the usefulness of the Paligo CCMS platform, from its useful applications to its…
Focus On: Collaboration
Roger Gelwicks takes us on a deep dive into the world of collaboration within Paligo. From its practical applications to its transformative impact, we discuss the multitude of…
Focus On: Versioning
Roger Gelwicks covers his helpful tutorial in greater depth, focusing on version control to help you gain a better understanding of versioning and how it can be used to keep…
Focus on: Content Reuse
Roger Gelwicks discusses how to become proficient in content reuse by going into further detail about his informative tutorial.
Focus on: Structured Authoring
We explore the intricacies of using a CCMS, with Roger Gelwicks, an expert in the field, to discuss and dig deeper into his instructive tutorial video on structured authoring.
Realizing the Benefits of Intelligent Content in a CCMS
A CCMS empowers organizations to harness the power of intelligent content, revolutionizing the way they create, manage, and update information.
Streamlining Content Operations with a CCMS
Delve into the advantages of using a CCMS to make content production more efficient. Discover how it can enable teams to collaborate more easily, streamline processes, and produce…
Unlocking Success With Smart Content Management
Smart content management solutions enable you to unleash the power of your data, enabling you to create, manage, and distribute content more efficiently.
Discover the Benefits of Using a CCMS for Information Architecture
Information architecture needs a system focusing on content hierarchy, navigation menus & search functionality to optimize the user experience.
Unlocking Your Potential Through Smart Knowledge Management Strategies
To compete in today’s global marketplace, a solid knowledge management strategy is now more important than ever. Without a solid foundation of structured information, your company…
The Paligo CCMS is game-changing for software and IT companies
A common theme in many companies is the need to manage all the content spread out across an organization. There can be difficulty in breaking down silos and getting a general…
How to Use Technical Writing Software to Optimize Documentation
The importance of technical writing software in businesses is often overlooked, but it can be the difference between success and failure. Having a unified platform, like Paligo,…
CCMS and CMS: Similar terms for very different systems
A lot of information found online tends to throw around the terms CMS and CCMS as if they are interchangeable. But these terms refer to fundamentally different systems created for…
Instructions for Use (IFU) creation in Pharma & Life Sciences
A cloud-based solution, like the Paligo CCMS, makes it easy to produce Instructions for Use in a fraction of the time it takes to extract it from legacy systems.
Reviewers Hate Reviewing – Or Do They?
Reviewers play an absolutely essential role in technical writing. They help to make sure your instructions are correct, your writing and supporting media are clear and easy to…