April 14, 2021
How to Create a Taxonomy from Scratch with Findability in Mind
Working in a team of technical writers has challenges that, for the most part, revolve around creating an organization system for your content that works for everyone.
March 5, 2021
Balancing Visuals and Text in Technical Documentation
Technical writers are experts at determining topic organization, tone, flow, and verbiage when it comes to documentation.
January 22, 2021
Learning Structured Authoring: Tips From an Engineer
Technical communicators, documentation specialists, technical content writers - we all come from different professional backgrounds. No matter whether we specialize in…
December 17, 2020
How to Prioritize Documentation: Managing Your Technical Writing Backlog
A common issue many technical writers face is the dreaded backlog. When, despite your best efforts, work keeps piling up due to new documentation and maintenance requests.
December 14, 2020
Part 2: Identify and Fix Underperforming Documentation
In Part 1, I showed you how to identify the areas in your documentation that need to improve. But how do you actually fix underperforming documentation? Here are some steps to…
December 14, 2020
Part 1: Identify and Fix Underperforming Documentation
Your technical writing team has an impactful role in supporting and improving the organization through effective documentation. Your documentation is a critical direct connection…
September 8, 2020
Creating a documentation strategy for a new or updated product
A documentation strategy is a plan to develop, publish, and maintain documentation that supports a product, technology, or concept. But how do you build a documentation strategy?