Skip to main content

Two Factor Authentication

Two-factor authentication, also known as 2FA, is a type of multi-factor authentication (MFA). It is a more secure way of confirming a user's identity when they try to log in to Paligo as they will need to provide:

  • Username and password

    This is something only the user should know.

  • Verification code

    This code is generated by an authentication application that runs on a device that the user has with them, typically a smartphone, but it could be a computer or tablet.

This combination of something the user knows and something the user has with them is much more secure than only using a username and password. For example, if you have 2FA enabled and someone gets access to your password, they will not be able to log in. Because they would also need access to your device (smartphone, tablet, etc.) so that they could get the verification code. The password on its own is not enough to gain access.

To use two-factor authentication in Paligo:

  1. Set Up Two Factor Authentication

  2. Log In using 2FA.

    If you do not have the verification code for logging in, you can use a backup code instead.

If there is a suspicious log-in attempt on your account, you should reset your password and remove any unusual locations from your Trusted Locations for 2FA.