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Get documentation done with smart content reuse - and fast

Topic-based authoring and smart content reuse lets you release your technical documentation in a fraction of the time

What used to take the better part of a week for 3 versions [of our documents], we are now creating 12 versions in under an hour.

Sharon Burton, Technical Communication and Design Specialist

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The Business Impact of Paligo for Software Documentation

Learn more about the ROI of structured authoring and content reuse in a cloud-based software documentation tool.

Continuous integration with GitHub, BitBucket, Amazon S3 and more for Paligo software documentation tool.

Software Documentationin Continuous Integration

Paligo is truly a tool made for software documentation, allowing you to publish directly to GitHub, BitBucket, Amazon S3 and more so it fits in your Continuous Integration (CI) pipeline.

API documentation anduser guides, all in one

Writing software documentation often also includes API documentation, and you want great interactive multi-language code samples in your docs. Paligo produces that at the click of a button.

It’s currently the best web-based CCMS out there….and with OpenAPI 3.0 import Paligo has become even more appealing to software companies.

Fabrizio Ferri-Benedetti, Technical Writer

API style output from Paligo software documentation tool

Structured authoringmade for software documentation

Paligo makes it easy to write rich structured content, with a rich set of elements made for software documentation.

Code elements

Variables

Conditional text

Content reuse

Get the latest code samples into your documentation

Dynamically fetch code samples from GitHub, BitBucket, and more. Update in your code repository to automatically update your docs. A single source of truth.

Why Paligo as a software documentation tool?

CCMS for Teams of Technical Writers


Paligo is a full Component Content Management System (CCMS) perfect for technical writing teams to collaborate.


Every technical writer, SME reviewer, and collaborator works "on the same page" with data stored and managed centrally in the cloud - at all times. No shuffling of files back and forth between computers or to separate servers.


Zendesk, Salesforce, and More

Single-source your content to many output channels. With direct integrations to Zendesk, Salesforce, and other help desk platforms, your content is available where it matters.

Read more: ShipStation got the power of content management and single-sourcing in their Zendesk workflow.

Workflow for reviews and contributions


Get your software engineers and other SMEs on board with workflows for editing/contribution, review, translation, release workflow stages, and assignments, together with a powerful Planner tool for project management.


Teams can follow review, translation, and contribution release workflows and have a full history of the documentation activities and changes, from the document level down to the smallest text fragment.


XML-Based Structured Authoring


Don't rely on simple markdown tools or HTML-based Help Authoring Tools for your valuable software documentation.


Paligo uses a robust XML source format that ensures proper structure, consistency, and an unparalleled flexibility for processing the content in multiple ways. True structured authoring ensures your content's longevity over time.


Replace Your Tool Chain with an All-in-One Solution

With installed Help Authoring Tool software (HAT tools) you will need to patch together an often complex tool chain to get the functionality you need to support a documentation team. Installations need to be managed on multiple computers, hotfixes need to be deployed when released, and so on. Projects need to be managed in a separate server and shuffled around for reviews and contributions, making collaboration difficult. Versioning, revision history, and workflow functionality requires separate software.

Paligo provides an all-in-one CCMS platform with authoring, content management, versioning, branching, release workflows, publishing, translation management built in. Updates are continuously and automatically applied in the cloud. No more tool chain headaches.

Read more: Enterprise software provider Vlocity replaced their Flare toolchain with Paligo.

Integrate Your Publishing Where You Need it


Besides publishing to a multitude of output formats such as print quality PDF, responsive HTML5 help centers, SCORM for eLearning, and many more, Paligo as a native cloud platform also provides integration capabilities that cannot be matched by non-cloud installed software.


Paligo was the first single-sourcing technical documentation solution to publish directly to Zendesk. We followed that up with Salesforce publishing, and other help desk solutions. But not only that, Paligo also provides direct integrations into your production pipeline with integrations to FTP, Amazon S3, GitHub, and BitBucket. A truly seamless publishing solution.


Version control for software documentation tool

Version controlmade for documentation

Git and Subversion is great for software development, but those tools do not work well for documentation. Paligo provides versioning specifically made for writing software documentation.

The semantics of source code control aren’t a natural fit for maintaining content….and the cost of an error is high, hard to recover from.

Tony Corman, Manager of technical publications

Painless content migration

Make your onboarding and migration painless with direct import from Microsoft Word, MadCap Flare, DITA, Zendesk, and many more.

We’ve migrated the entire product documentation to Paligo in a record time

Mio Kataoka, Director of Technical Content

Get reviewers and contributors on board

Paligo lets your software engineers, SMEs, and other teammates contribute easily in a user-friendly editor that feels like the tools they already use.

Find out more

I wanted the team size to grow, so it had to be scalable and enable true teamwork. Paligo did all this.

Rochelle Fisher, Knowledge Manager

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