The world's leading companies use Paligo
Get documentation done fast, with smart content reuse
Topic-based authoring and smart content reuse lets you release your technical documentation in a fraction of the time
“What used to take the better part of a week for 3 versions of our documents, we are now creating 12 versions in under an hour.”
Sharon Burton
Technical Communication and Design Specialist
PointClickCare
The Business Impact of Paligo for Software Documentation
Learn more about the ROI of structured authoring and content reuse in a cloud-based software documentation tool.
Software Documentation
in Continuous Integration
Paligo is truly a tool made for software documentation, allowing you to publish directly to GitHub, BitBucket, Amazon S3 and more so it fits in your Continuous Integration (CI) pipeline.
API documentation and user guides, all in one
Writing software documentation often also includes API documentation, and you want great interactive multi-language code samples in your docs. Paligo produces that at the click of a button.
“It’s currently the best web-based CCMS out there….and with OpenAPI 3.0 import Paligo has become even more appealing to software companies.”
Fabrizio Ferri-Benedetti
Technical Writer
Ohpen
Get the latest code samples into your documentation
Dynamically fetch code samples from GitHub, BitBucket, and more. Update in your code repository to automatically update your docs. A single source of truth.
Software documentation tool with structured authoring
Paligo makes it easy to write structured content, with a rich set of elements specifically made for software documentation.
Code elements
Variables
Conditional text
Content reuse
An all-in-one CCMS for your software documentation needs
CCMS for Teams
Paligo is not just a software documentation tool, it’s a full Component Content Management System (CCMS) perfect for technical writing teams to collaborate.
Every technical writer, SME reviewer, and collaborator works “on the same page” with data stored and managed centrally in the cloud – at all times. No shuffling of files back and forth between computers or to separate servers.
Multi-Channel Publishing
Single-source your content to many output channels. With direct integrations to Zendesk, Salesforce, and other help desk platforms, your content is available where it matters.
Read more: ShipStation got the power of content management and single-sourcing in their Zendesk workflow.
Review Workflow
Get your software engineers and other SMEs on board with workflows for editing/contribution, review, translation, release workflow stages, and assignments, together with a powerful Planner tool for project management.
Teams can follow review, translation, and contribution release workflows and have a full history of the documentation activities and changes, from the document level down to the smallest text fragment.
Structured Authoring
Don’t rely on simple markdown tools or HTML-based Help Authoring Tools for your valuable software documentation.
Paligo uses a robust XML source format that ensures proper structure, consistency, and an unparalleled flexibility for processing the content in multiple ways. True structured authoring ensures your content’s longevity over time.
All-in-One Solution
With installed Help Authoring Tool software (HAT tools) you will need to patch together an often complex tool chain to get the functionality you need to support a documentation team. Installations need to be managed on multiple computers, hotfixes need to be deployed when released, and so on. Projects need to be managed in a separate server and shuffled around for reviews and contributions, making collaboration difficult. Versioning, revision history, and workflow functionality requires separate software.
Paligo provides an all-in-one CCMS platform with authoring, content management, versioning, branching, release workflows, publishing, translation management built in. Updates are continuously and automatically applied in the cloud. No more tool chain headaches.
Read more: Enterprise software provider Vlocity replaced their Flare toolchain with Paligo.
Integrations
Besides publishing to a multitude of output formats such as print quality PDF, responsive HTML5 help centers, SCORM for eLearning, and many more, Paligo as a native cloud platform also provides integration capabilities that cannot be matched by non-cloud installed software.
Paligo was the first single-sourcing technical documentation solution to publish directly to Zendesk. We followed that up with Salesforce publishing, and other help desk solutions. But not only that, Paligo also provides direct integrations into your production pipeline with integrations to FTP, Amazon S3, GitHub, and BitBucket. A truly seamless publishing solution.
Version control made for documentation
Git and Subversion is great for software development, but those tools do not work well for documentation. Paligo provides versioning specifically made for writing software documentation.
“We are excited that there is an authoring tool for the 21st century – it’s been a long time since the last paradigm shift!”
Tony Corman
Manager of technical publications
Vlocity
Painless content migration
Make your onboarding and migration painless with direct import from Confluence, Microsoft Word, MadCap Flare, DITA, Zendesk, and many more.
“We’ve migrated the entire product documentation to Paligo in a record time.”
Mio Kataoka
Director of Technical Content
Moogsoft
Get reviewers and contributors on board
Paligo lets your software engineers, SMEs, and other teammates contribute easily in a user-friendly editor that feels like the tools they already use.
“I wanted the team size to grow, so it had to be scalable and enable true teamwork. Paligo did all this.”
Rochelle Fisher
Knowledge Manager
SentinelOne
The world's leading companies use Paligo
