The world's leading companies use Paligo

Branching and versioning in Paligo CCMS

Get documentation done fast, with smart content reuse

Topic-based authoring and smart content reuse lets you release your technical documentation in a fraction of the time

“What used to take the better part of a week for 3 versions of our documents, we are now creating 12 versions in under an hour.”

Sharon Burton

Technical Communication and Design Specialist

The Business Impact of Paligo for Software Documentation

Learn more about the ROI of structured authoring and content reuse in a cloud-based software documentation tool.

    You need to use a business email. If you can't, please contact Support to request the comparison.

    Software Documentation
    in Continuous Integration

    Paligo is truly a tool made for software documentation, allowing you to publish directly to GitHub, BitBucket, Amazon S3 and more so it fits in your Continuous Integration (CI) pipeline.

    Multi-channel publishing in Paligo CCMS for technical documentation
    API documentation in Paligo CCMS

    API documentation and user guides, all in one

    Writing software documentation often also includes API documentation, and you want great interactive multi-language code samples in your docs. Paligo produces that at the click of a button.

    “It’s currently the best web-based CCMS out there….and with OpenAPI 3.0 import Paligo has become even more appealing to software companies.”

    Fabrizio Ferri-Benedetti

    Technical Writer

    Get the latest code samples into your documentation

    Dynamically fetch code samples from GitHub, BitBucket, and more. Update in your code repository to automatically update your docs. A single source of truth.

    Get live code samples into your documentation
    The Paligo XML Editor

    Software documentation tool with structured authoring

    Paligo makes it easy to write structured content, with a rich set of elements specifically made for software documentation.

    Code elements


    Conditional text

    Content reuse

    An all-in-one CCMS for your software documentation needs

    CCMS for Teams

    Paligo is not just a software documentation tool, it’s a full Component Content Management System (CCMS) perfect for technical writing teams to collaborate.

    Every technical writer, SME reviewer, and collaborator works “on the same page” with data stored and managed centrally in the cloud – at all times. No shuffling of files back and forth between computers or to separate servers.

    Multi-Channel Publishing

    Single-source your content to many output channels. With direct integrations to Zendesk, Salesforce, and other help desk platforms, your content is available where it matters.

    Read more: ShipStation got the power of content management and single-sourcing in their Zendesk workflow.

    Review Workflow

    Get your software engineers and other SMEs on board with workflows for editing/contribution, review, translation, release workflow stages, and assignments, together with a powerful Planner tool for project management.

    Teams can follow review, translation, and contribution release workflows and have a full history of the documentation activities and changes, from the document level down to the smallest text fragment.

    Structured Authoring
    All-in-one CCMS documentation solution

    Structured Authoring

    Don’t rely on simple markdown tools or HTML-based Help Authoring Tools for your valuable software documentation.

    Paligo uses a robust XML source format that ensures proper structure, consistency, and an unparalleled flexibility for processing the content in multiple ways. True structured authoring ensures your content’s longevity over time.

    All-in-One Solution

    With installed Help Authoring Tool software (HAT tools) you will need to patch together an often complex tool chain to get the functionality you need to support a documentation team. Installations need to be managed on multiple computers, hotfixes need to be deployed when released, and so on. Projects need to be managed in a separate server and shuffled around for reviews and contributions, making collaboration difficult. Versioning, revision history, and workflow functionality requires separate software.

    Paligo provides an all-in-one CCMS platform with authoring, content management, versioning, branching, release workflows, publishing, translation management built in. Updates are continuously and automatically applied in the cloud. No more tool chain headaches.

    Read more: Enterprise software provider Vlocity replaced their Flare toolchain with Paligo.


    Besides publishing to a multitude of output formats such as print quality PDF, responsive HTML5 help centers, SCORM for eLearning, and many more, Paligo as a native cloud platform also provides integration capabilities that cannot be matched by non-cloud installed software.

    Paligo was the first single-sourcing technical documentation solution to publish directly to Zendesk. We followed that up with Salesforce publishing, and other help desk solutions. But not only that, Paligo also provides direct integrations into your production pipeline with integrations to FTP, Amazon S3, GitHub, and BitBucket. A truly seamless publishing solution.

    Version control made for documentation

    Git and Subversion is great for software development, but those tools do not work well for documentation. Paligo provides versioning specifically made for writing software documentation.

    “We are excited that there is an authoring tool for the 21st century – it’s been a long time since the last paradigm shift!”

    Tony Corman

    Manager of technical publications

    Branching and versioning in Paligo CCMS
    Migration of documentation to Paligo CCMS

    Painless content migration

    Make your onboarding and migration painless with direct import from Confluence, Microsoft Word, MadCap Flare, DITA, Zendesk, and many more.

    “We’ve migrated the entire product documentation to Paligo in a record time.”

    Mio Kataoka

    Director of Technical Content

    Get reviewers and contributors on board

    Paligo lets your software engineers, SMEs, and other teammates contribute easily in a user-friendly editor that feels like the tools they already use.

    “I wanted the team size to grow, so it had to be scalable and enable true teamwork. Paligo did all this.”

    Rochelle Fisher

    Knowledge Manager

    Reviewers and contributors in technical documentation workflow

    The world's leading companies use Paligo

    Paligo customers

    Get Started with a live demo, you’ll love it!