Effective: 3 June 2026
A sub-processor is a third party data processor engaged by Paligo that has or potentially will have access to or process Service Data (which may contain Personal Data). The list below contains the sub-processors currently used by Paligo.
Name: Zendesk, Inc (Company ID: 264411091)
Address: 989 Market Street, San Francisco, CA 94103, United States
Contact person’s name, position and contact details: Zendesk, Inc., Attn: Privacy Team and DPO, 989 Market Street, San Francisco, CA 94103, United States, euprivacy@zendesk.com.
Description of processing (including a clear delimitation of responsibilities in case several sub-processors are authorised): Used to process personal data (full name, email address) for the purpose of providing Customer Support to Customer by use of ticketing system.
Location of processing: Ireland
Name: Intercom R&D Unlimited Company (Company ID: 453543192)
Address: 2nd Floor, Stephen Court, 18-21 Saint Stephen’s Green, Dublin 2; Intercom, Inc. a Delaware corporation with offices at 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA
Contact person’s name, position and contact details: Intercom Privacy Team – legal@intercom.io
Description of processing (including a clear delimitation of responsibilities in case several sub-processors are authorised): Paligo use this sub-processor to process personal data (full name, email address) for the purpose of providing Customer Support to Customer.
Location of processing: US
Name: Docebo S.p.A.
Address: Via Parco 47 – 20853 Biassono (MB), Italy
Contact person’s name, position and contact details: privacy@docebo.com or by mail at Docebo headquarter Legal Department (see address above).
Description of processing (including a clear delimitation of responsibilities in case several sub-processors are authorised): Paligo use this sub-processor to process personal data (full name, email address) for the purpose of providing E-learning to Customer.
Location of processing: EU
Name: Lovable Labs Incorporated
Address: 1111b South Governors Avenue, Dover, DE 19904
Contact person’s name, position and contact details: Annabel Pemberton, Data Protection Officer, dpo@lovable.dev
Description of processing: Paligo use this sub-processor to process personal data (full name, email address) for the purpose of providing E-learning to Customer.
Location of processing: EU
Regional data hosting subprocessor lists
EU Data Hosting
For customers participating in EU data hosting (AWS eu-west-1.), the following sub-processors apply. This list may be updated by Paligo from time to time:
Name: Amazon Web Services (Company ID: B186284)
Address: Avenue John F. Kennedy, L-1855 R.C.S. Luxembourg
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised): Provide cloud based services to allow Paligo AB to provide the Services as set forth in the Agreement between Paligo AB and Customer.
Location of processing: Ireland
East Asia Hosting
For customers participating in East Asia data hosting (AWS ap-east-1.), the following sub-processors apply.
Name: Amazon Web Services (Company ID: B186284)
Address: Avenue John F. Kennedy, L-1855 R.C.S. Luxembourg
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised): Provide cloud based services to allow Paligo AB to provide the Services as set forth in the Agreement between Paligo AB and Customer.
Location of processing: Hong Kong
United States Hosting
For customers participating in United States data hosting (AWS us-west-1.), the following sub-processors apply.
Name: Amazon Web Services (Company ID: B186284)
Address: Avenue John F. Kennedy, L-1855 R.C.S. Luxembourg
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised): Provide cloud based services to allow Paligo AB to provide the Services as set forth in the Agreement between Paligo AB and Customer.
Location of processing: N. Virginia
Opt-in Features and Add-ons
The following sub-processors are applicable to customers who opt-in for specific features or Add-ons within our product:
Name: OpenAI Ireland Ltd
Address: 1st Floor, The Liffey Trust Centre, 117–126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland
Contact person’s name, position and contact details: privacy@openai.com or Attn: Data Protection, OpenAI Ireland Ltd, same address as above
Description of processing: This opt-in feature provides Paligo AB’s customers with text generation and editing capabilities within Paligo. Should the text submitted for these purposes contain data that directly or indirectly identifies a living individual, personal data may be processed by this sub-processor.
Location of processing: EU
The Effective Date: The specific date on which the subprocessor will commence processing is dependent upon when the customer elected to opt in for this add-on.
Name: DeepL
Address: Maarweg 165, 50825 Cologne, Germany
Contact person’s name, position and contact details: privacy@deepl.com
Description of processing: This opt-in feature allows Paligo AB’s customers to translate text within Paligo. Should the text submitted contain data that directly or indirectly identifies a living individual, personal data may be provided via this sub-processor.
Location of processing: EU
The Effective Date: The specific date on which the subprocessor will commence processing is dependent upon when the customer elected to opt in for this add-on.
Name: Netlify, Inc.
Address: 512 2nd Street, Suite 200, San Francisco, CA 94107
Contact person’s name, position and contact details: privacy@netlify.com
Description of processing: This add-on provides cloud-based infrastructure that allow customers to build, deploy, host, and manage web projects.
Location of processing: US
The Effective Date: The specific date on which the subprocessor will commence processing is dependent upon when the customer elected to opt in for this add-on.