image shows a documentation team discussing strategy

Top Tips for Your Documentation Team Strategy

Barb Mosher Zinck

Take a look at how a CCMS can significantly enhance a documentation team's efficiency, as well as collaborate with subject matter experts to create, organize, and manage…

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A Visual Guide to Content Reuse

Erik Rask

Explore and visualize the very beginnings of applied content reuse, with the simplest mechanics applied: When text is identical to other text.

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The Hidden Costs of Relying on Docs and Word

Heather Jonasson

Explore the drawbacks of clinging to conventional tools and the benefits of embracing CCMS software for structured authoring and content management.

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CCMS Advantage for Product Engineers and Quality Control Specialists

Barb Mosher Zinck

Product engineers & quality control specialists can easily meet industry standards and regulatory requirements in technical documentation with a component content management…

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Beyond DITA vs. DocBook: Prioritize Your Business

Steve Wiseman

In training the modern knowledge worker, we must emphasize openness to embrace contrasting concepts & integrate opposing forces into elevated understanding.

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CCMS Explained: A Series Focusing on Core Features

Heather Jonasson

A collection of interviews based on Roger Gelwick's short instructional videos concerning technical documentation in the Paligo CCMS.

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Providing Compliance & Consistency for Banks and Financial Institutions

Barb Mosher Zinck

Banking and financial institutions that must adhere to strict regulatory and supervisory compliance‌ requirements. A CCMS, like the Paligo CCMS, offers a comprehensive solution to…

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Top Reasons to Use Paligo for Manufacturing Documentation

Heather Jonasson

Learn how various types of manufacturing companies can manage product content, updates and variations between products quickly and efficiently with a CCMS.

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The Best Technical Writing Platform for Instructional Content

Barb Mosher Zinck

Ensure your instructional content documentation is up-to-date, available in the languages you need & easy to upload to your LMS.

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Documentation Software: A Key Resource for Insurance Organizations?

Chad Henderson

A CCMS is documentation software insurance companies can use that not only serves client-facing content, such as policies, but also internal content.

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Distinguishing between CMS, CCMS and when to add a CDP

Andrew Owen, with introduction by Heather Jonasson

Andrew Owen highlights the distinctions between a CMS (headless or otherwise), a CCMS, and a content delivery platform (CDP).

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Unlearn to Relearn: Embracing the Absurdity of Contradictions in Knowledge

Steve Wiseman

In training the modern knowledge worker, we must emphasize openness to embrace contrasting concepts & integrate opposing forces into elevated understanding.

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A Step-by-Step Guide to Product Knowledge Documentation in a CCMS

Chad Henderson

With a CCMS in place, you get a single source for all product knowledge content, which can then be easily used and updated across your organization.

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Crafting Clarity: Best Practices for Professional Product Documentation

Barb Mosher Zinck

Creating effective product documentation requires more than just assembling information—it demands a thoughtful approach and adherence to best practices.

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Realizing the Benefits of Intelligent Content in a CCMS

Heather Jonasson

A CCMS empowers organizations to harness the power of intelligent content, revolutionizing the way they create, manage, and update information.

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Which documentation software fits your needs?

Barb Mosher Zinck

Not all documentation software is the same, and selecting the right one for your needs requires understanding what’s available and what you need. Let’s examine the types of…

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Streamlining Content Operations with a CCMS

Heather Jonasson

Delve into the advantages of using a CCMS to make content production more efficient. Discover how it can enable teams to collaborate more easily, streamline processes, and produce…

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The Essential Guide to Effective Technical Documentation

Barb Mosher Zinck

Following the best practices of technical documentation provides developers, end users, and customers with clear guides for products and services.

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The Top 7 Productivity Platforms for Technical Writers

Anders Svensson

There are many technical documentation platforms for writers. Here's our take on the best ones to increase your efficiency in technical documentation.

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Efficient Insurance Documentation: Benefits of CCMS in Policy Management

Barb Mosher Zinck

The Paligo CCMS helps insurance companies streamline the development of their policy and procedure documentation.

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Unlocking Success With Smart Content Management

Heather Jonasson

Smart content management solutions enable you to unleash the power of your data, enabling you to create, manage, and distribute content more efficiently.

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DocBook or DITA for technical writing – What is the difference in 2023?

Anders Svensson

Sometimes customers or prospects ask questions that need long answers to provide the right level of clarity. One such inquiry led me to write this article, which looks at what I…

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How Financial Services Organizations Are Lowering Costs By Implementing a CCMS

Barb Mosher Zinck

A CCMS for financial services companies provides an efficient, scalable & cost-effective way to create and manage content compliant with regulations.

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Discover the Benefits of Using a CCMS for Information Architecture

Heather Jonasson

Information architecture needs a system focusing on content hierarchy, navigation menus & search functionality to optimize the user experience.

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Unlocking Your Potential Through Smart Knowledge Management Strategies

Heather Jonasson

To compete in today’s global marketplace, a solid knowledge management strategy is now more important than ever. Without a solid foundation of structured information, your company…

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A Closer Look at Structured and Unstructured Content

Barb Mosher Zinck

This is a post about two types of content – structured and unstructured. Sometimes, the distinction between the two is unnecessarily complicated, but it’s actually very simple to…

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The Paligo CCMS is game-changing for software and IT companies

Heather Jonasson

A common theme in many companies is the need to manage all the content spread out across an organization. There can be difficulty in breaking down silos and getting a general…

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Harnessing the Potential of Paligo for Medical Device Manufacturing

Barb Mosher Zinck

The importance of technical writing software in businesses is often overlooked, but it can be the difference between ‌success and failure. Having a unified platform, like Paligo,…

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Easy-to-use structured authoring solution: an independent review of Paligo

Andrea Francis

In larger organizations with many products and teams, there is a lot of content available that could be further documented, helping all departments to share information and work…

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Take back control of your content with a CCMS

Andrea Citta

Explore how using a CCMS can transform your content management process from chaos to control, increasing efficiency, and streamlining collaboration between content creators.

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Content Reuse: What It Is & How To Optimize It

Barb Mosher Zinck

The importance of technical writing software in businesses is often overlooked, but it can be the difference between ‌success and failure. Having a unified platform, like Paligo,…

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How to Use Technical Writing Software to Optimize Documentation

Heather Jonasson

The importance of technical writing software in businesses is often overlooked, but it can be the difference between ‌success and failure. Having a unified platform, like Paligo,…

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Documentation Culture in an Organization

Aideen Croasdell

In larger organizations with many products and teams, there is a lot of content available that could be further documented, helping all departments to share information and work…

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Bringing the Worlds of Technical Documentation & Content Strategy Together

Andrea Francis

Managing complex, multidimensional documentation can be a challenge, but structured content authoring with the Paligo CCMS can ease this burden.

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CCMS and CMS: Similar terms for very different systems

Heather Jonasson

A lot of information found online tends to throw around the terms CMS and CCMS as if they are interchangeable. But these terms refer to fundamentally different systems created for…

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Streamlining Technical Documentation Localization with Paligo & Crowdin

Diana Voroniak

Learn how to use Paligo and Crowdin to streamline the localization of your technical documentation.

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Structured content authoring for complex documentation

Andrea Citta

Managing complex, multidimensional documentation can be a challenge, but structured content authoring with the Paligo CCMS can ease this burden.

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Why design intentions are key in technical documentation

Erik Rask

Technical writers need to be able to understand both the customers' needs and the design intentions. So how do we accomplish this?

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Instructions for Use (IFU) creation in Pharma & Life Sciences

Heather Jonasson

A cloud-based solution, like the Paligo CCMS, makes it easy to produce Instructions for Use in a fraction of the time it takes to extract it from legacy systems.

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Taxonomies

How to Create a Taxonomy from Scratch with Findability in Mind

Sam Alleva

Working in a team of technical writers has challenges that, for the most part, revolve around creating an organization system for your content that works for everyone. 

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Migration of documentation to Paligo CCMS

How to Prioritize Documentation: Managing Your Technical Writing Backlog

Sam Alleva

A common issue many technical writers face is the dreaded backlog. When, despite your best efforts, work keeps piling up due to new documentation and maintenance requests.

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reviewers-and-contributors-technical-writing

Reviewers Hate Reviewing – Or Do They?

Andrea Francis

Reviewers play an absolutely essential role in technical writing. They help to make sure your instructions are correct, your writing and supporting media are clear and easy to…

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Help Authoring Tools like MadCap Flare, RoboHelp, and other HAT tools without structured authoring are like a house of cards.

Efficient Technical Documentation: Why You Need to Separate Content & Layout

Anders Svensson

A few years ago I wrote a blog article about the 5 Principles of Single-Sourcing. But there was one central principle related to structured authoring and single-sourcing that I…

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We have a talk with Sharon Burton – Tech Comm Rock Star

Steve chats with the amazing Sharon Burton, several times voted one of the top 20 influential people in Tech Comm!

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technical-documentation-cloud

A Chat with David Toth about Technical Documentation in the Cloud

Steve Wiseman, Client Engagement Specialist at Paligo and experienced technical writer and information architect, had a conversation with David Toth about the challenges and…

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