Paligo Blog

In just about any size business, content can get messy. In an enterprise driven by the pressure to grow and scale, managing content can…

Working in a team of technical writers has challenges that, for the most part, revolve around creating an organization system for your…

Technical writers are experts at determining topic organization, tone, flow, and verbiage when it comes to documentation.

Technical communicators, documentation specialists, technical content writers - we all come from different professional backgrounds. No…

A common issue many technical writers face is the dreaded backlog. When, despite your best efforts, work keeps piling up due to new…

In Part 1, I showed you how to identify the areas in your documentation that need to improve. But how do you actually fix underperforming…

Your technical writing team has an impactful role in supporting and improving the organization through effective documentation. Your…

A documentation strategy is a plan to develop, publish, and maintain documentation that supports a product, technology, or concept. But how…

Reviewers play an absolutely essential role in technical writing. They help to make sure your instructions are correct, your writing and…

Whether you are a lone technical writer in a small business, or one of many in a large enterprise, at one point or another you’ll need to…

You’ve probably read a number of lists of technical documentation tools before. I know I have. So why another one? Well, the ones I’ve read…

Looking for a smarter way to create, manage, single-source, and update your Zendesk help center articles? If you’ve ever written an article…

Paligo, provider of groundbreaking cloud-based content management and authoring solution for the technical documentation market, announced…

Sometimes customers or prospects ask questions that need long answers to provide the right level of clarity. One such inquiry led me to…

A few years ago I wrote a blog article about the 5 Principles of Single-Sourcing. But there was one central principle related to structured…

Yes, we've had a bit of vacation over the summer, but you wouldn't be able to tell, because we've got so many new features and updates for…

The March 2018 Release of Paligo has tons of cool new features! A lot of it is about HTML5 this time, but also other new great outputs. We…

Steve chats with the amazing Sharon Burton, several times voted one of the top 20 influential people in Tech Comm!

Joining our family of support knowledge base integrations for Zendesk, Freshdesk, and Desk.com, we just added Salesforce Knowledge.

Recently Paligo has attracted more and more interest from users of some of the traditional Help Authoring tools, and the question keeps…

Steve Wiseman, Client Engagement Specialist at Paligo and experienced technical writer and information architect, had a conversation with…

We hope you're having a great summer, and that you've been really lazy. We haven't! Here's a rundown of some of the great new features…

Wouldn't it be great if technical writers and "non-writers" could live together in perfect harmony? Well, read on...

We just had another release (yes, that's the third one this year...) and it's a really cool one too!

We're starting off 2017 with a bang - here are only some of the great updates released in January!

It was just last month that we released a number of exciting new features such as the Math Editor and Batch publishing. But it's already…

It's high time to share some of the latest news... It's been a few months now since we released the major upgrade Paligo 2, and the…

Single sourcing and reuse in technical documentation is getting more and more widespread these days. And for a good reason. It can make…