The powerful DITA alternative

With DITA just like Paligo, you can publish to a multitude of formats, but with Paligo you get modern output right out of the box. Also, you have direct publishing to other channels that DITA or a DITA CMS do not provide.

Apart from the main output channels like HTML5, PDF, and many others, Paligo also provides output channels that modern companies need. Paligo had the first and most powerful Zendesk integration for technical documentation on the market, and with a central cloud-based CCMS made for multi-writer teams its capabilities are unparalleled.

Not only that, if your company runs on Salesforce, you’ll also appreciate the ability to single-source your content right into Salesforce Knowledge, so your customer service team has the content they need at their fingertips.

Read more: ShipStation got the power of content management and single-sourcing in their Zendesk workflow.

With a full workflow with editing/contribution, review, translation, release workflow stages, and assignments, Paligo CCMS software gives you full control of your technical documentation projects.

Teams can follow review, translation, and contribution release workflows and have a full history of technical documentation activities and changes, from the document level down to the smallest text fragment.

Both Paligo and DITA provide true, robust XML-based authoring.

However, where Paligo makes it easy, DITA makes it hard. In Paligo, structured authoring in XML is accessible in a way you’ve never experienced before. With a more flexible content model and an easy-to-use WYSIWYG XML editor built in, coupled with seamless content management, you’ll get your team on board in no time.

With DITA, you’ll often need to patch together a complex tool chain to get the functionality you need to support a documentation team. The DITA content model and the DITA Open Toolkit tend to force a file and folder-based structure (even with a DITA CMS). This makes features unnecessarily complex and not easy to use.

Paligo, on the other hand, provides an all-in-one CCMS platform where content is managed in a database, with structured authoring, content management, versioning, branching, release workflows, publishing, and translation management built in. Updates are continuously and automatically applied in the cloud. No more tool chain headaches.

As opposed to most traditional CCMS software and DITA XML solutions, Paligo is a truly native cloud CCMS from the ground up, which provides unparalleled integrations with tools modern companies need.

Publish your content directly to Zendesk, Salesforce, Freshdesk, Amazon S3, and many more, or get continuous integration support for GitHub and BitBucket. Send translations to Memsource. Get high end search with Algolia or Swiftype by Elastic. All seamlessly integrated into your own technical documentation CCMS software platform.