PricingOne governed source.Priced for how you use it.
Start with CCMS, the single source of truth for your content.
Then add what you need: Nexus Portal for hosted delivery including enterprise search and analytics and Nexus Answers to resolve queries with AI, cited to the source every time.
BuildPaligo CCMS
A governed single source of truth for every plan. Structured authoring, content reuse, versioning, and multi-channel publishing – all from one source.
Business
For small and medium-sized teams getting started with structured content.
From $15,000 per year
Annual subscription, per-author licensing
Enterprise
For organizations with advanced publishing, security, and integration needs.
Custom
Tailored to your team, content volume, and integrations
Included in every plan The core of Paligo
Every Paligo plan includes the full authoring, publishing, and translation core:
| Translation and publishing | Business | Enterprise |
|---|---|---|
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Languages included
The number of languages you can translate your content to and manage from Paligo.
Your source language counts as one towards your allocation.
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2 | Unlimited |
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Smart eLearning content
Reuse your documentation in your LMS by publishing directly to
ready-to-use eLearning SCORM packages complete with interactivity and assessments.
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— |
| Security and customization | Business | Enterprise |
|---|---|---|
|
REST API access
Connect external applications to Paligo and automate a variety of
tasks. Limited rates on the Business plan. Maximum rates on the Enterprise plan.
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Limited rates | Maximum rates |
|
Permissions
Set permissions on a topic, folder, publication etc. and only
permitted users will be allowed to edit it.
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— | |
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Single sign-on (SAML)
All customer data all in one place authenticating users through
your company's identity provider.
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— | |
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Security policy management
Additional security options such as password rotation and
complexity definitions.
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— | |
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Schematron custom rules
Define your own rules for your document structure.
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— | |
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Custom configuration
Configuration options available for customizing things like
metadata attributes, element templates, and more.
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— |
| Users and storage | Business | Enterprise |
|---|---|---|
|
Authors included
The Author is the most powerful user in Paligo with full access to Paligo CCMS,
including the full authoring, contributor and reviewer experiences, translation review,
assignment and workflow.
|
2
Up to 2 Authors included in plan
|
8
Up to 8 Authors included in plan
|
|
Contributors and reviewers
Contributor is a limited authoring role given to subject matter experts and
other authors who can extend content but don't need full author responsibilities. For example, the Contributor
cannot create new Topics, but can work on already existing Topics. A Reviewer is an even more limited role for those who only need to give feedback on or approve existing content.
|
Up to 10
Up to 10 Contributors or 10 Reviewers are included in Business plan. Max 10 in total are allowed.
|
Unlimited
Unlimited number of Contributors included in plan
|
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Storage
Amount of storage included per acquired Author license.
|
10 GB per author |
Unlimited, from 500 GB
All Enterprise accounts start with 500GB. If you need more, please
contact your Customer Success Manager and more storage will be added as needed, free of charge.
Fair use policy applies as per Terms of Use and/or MSA.
|
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IT administrator
An available user role that can configure system- and user
settings and manage integrations.
|
Available
Price depends on plan. Contact Sales for details.
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Available
Price depends on plan. Contact Sales for details.
|
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Custom user types
Customized User types are available on Enterprise, please discuss
with your account manager.
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— |
| Enterprise services and support | Business | Enterprise |
|---|---|---|
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Enterprise MSA
Custom terms of use in a Master Service Agreement.
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— | |
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Guaranteed SLA
The Enterprise MSA includes guarantees for meeting the SLA
levels.
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Sandbox environment
Get a separate instance to do all your testing without interfering
with your production environment.
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Dedicated customer success manager
A dedicated Customer Success Manager will be with you all the way
to make sure your team gets the most out of Paligo.
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— | |
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Professional services
Paligo offers professional services for both content migration
(conversion) and advanced customizations on the Enterprise plan.
|
— | |
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Onboarding and LMS training
In-person onboarding and self-service LMS
|
2 hrs + LMS | 5 hrs + LMS |
Integrations
Included in both plans:
AI Translations
Pay only for what you translate. AI translations run on prepaid token packages, separate from your plan subscription, so your license fee stays the same.
5M tokens
Package purchase
10M tokens
Lower rate per million tokens
20M tokens
Lowest rate per million tokens
Payment per package
Packages are prepaid purchases, not a subscription.
Tokens never expire
Unused tokens carry over to your next term at renewal.
Combine freely
Stack packages to match your translation volume.
What a token is
1M tokens is roughly 1M characters, about 150,000 words of technical content.
Customer training plan
Training plans make onboarding easier, with packages matched to your license type.
Extend your Paligo CCMS with Nexus Portal and Nexus Answers. Each priced separately, below.
DeliverNexus Portal
Everything you need to deliver content from your Paligo CCMS, without separate vendors for hosting, search, and analytics.
Free trial available
Start a free trial of Nexus Portal and, for a limited time, you’ll also get free access to Paligo CCMS.
From $5,000 per year
Annual subscription, tiered by monthly requests volume
GroundNexus Answers
AI answers your customers can trust, because every one of them cites where it came from.
Free trial available
Available with or without an active Nexus Portal. Only limited in the volume of given answers.
From $6,000 per year
Priced per answer given in conversations.
Request a free trial
Fill in the form to create your free Nexus account. For a limited time, you’ll also get a free trial of Paligo CCMS.
Enterprise-grade trust and security, from source to answer
ISO 27001:2022 certified
Nexus is built on the same security controls as Paligo CCMS and is included within Paligo’s certified ISMS scope.
Same infrastructure as your CCMS
Portal hosting and Answers run on the cloud infrastructure your content already lives on today.
Your content stays yours
Answers uses AWS Bedrock AI services. LLMs are never trained on your content.
One contract, one vendor
Add-ons live on your existing Paligo agreement. Fewer vendors to evaluate, integrate, and renew.
FAQQuestions, answered
The Author license is a full user license with access to all functionality of the selected plan: authoring in the XML editor, publishing, reuse and single-sourcing features, translation management, version management, and more. For occasional users there are additional license types, such as reviewers, translation reviewers, and SME contributors.
No, absolutely not. Your data stays your data. We manage it only to deliver the service to you. See our privacy policy for details.
Your data is protected with hourly backups and hosted in SSAE 16 / SOC 2 certified Amazon AWS data centers, with encryption in transit and at rest. Paligo is ISO 27001 certified and undergoes regular third-party security audits. Full details are on our Trust and Security page.
Not at all. You can export your content at any time, through multiple export options, including robust and well-structured open standard XML.
AI translations are available on both plans and run on prepaid token packages (Small, Standard, and Large), paid per package rather than as a subscription. Tokens never expire: unused tokens carry over to your next term, and you can combine packages. As a rule of thumb, 1M tokens is roughly 1M characters, about 150,000 words of technical content. The XML markup in your Paligo content is not counted. Talk to sales for package pricing.
No. Both are add-ons to an active Paligo CCMS subscription. Deep integration with the source your team already governs is the core differentiator, so there is no new corpus, no migration, and no second copy of the truth.
No. They are separate, separately priced products. Buy one to start, or both from day one. Either way, they draw on the same Paligo-managed source, so nothing about how you govern content has to change.
The free trial is designed to help you get started with Nexus Portal and Nexus Answers. If you don’t already have an active Paligo CCMS subscription, you’ll also receive a free trial of Paligo CCMS for a limited time.
During the trial, you’ll have access to the full functionality of all included products.
We size the tier together. Most teams start on the free tier and check actual usage with us after some time to confirm the fit, or adjust. There are no hard cut-offs; if usage grows past your tier, we simply review it with you.
General availability is targeted for October 2026, with a second phase of capabilities planned for early 2027. Apply for the free tier now and we will contact you as availability opens up, including early-access options for existing customers.
Nothing changes until you are ready. Publishing to Netlify remains supported, and we will offer a flexible migration path to Nexus Portal for teams that want hosting, search, and analytics in one place.
Nexus Answers uses AWS AI services (Bedrock). LLMs are never trained on your content, and answers are grounded exclusively in the content you publish, with the source cited every time.
Yes. Answers can be embedded on any site where your content is published, including Zendesk.