The world's leading companies use Paligo

The benefits of Paligo
over a Help Authoring Tool

If you are looking for an end-to-end Component Content Management System alternative to replace your Help Authoring Tool (“HAT” tool), look no further. Book a live demo presentation with one of our product specialists today!

Full-featured CCMS
Industry Standard XML
Multi-Dimensional Variables
Versioning and Branching
Multi-Channel Publishing
Conditional Content Filtering
Topic-Based Reuse
Powerful integrations
Translation Management
...and so much more.
From complex MadCap Flare toolchain to all-in-one solution - Case Study

Write once. Publish everywhere.

Publish to multiple channels, such as modern responsive HTML5, professional print/PDF, Word, SCORM, and even directly to help desk portals like Zendesk and Salesforce.

Paligo vs Help Authoring Tools

Want to know why the Paligo CCMS is so much better than traditional Help Authoring Tools? Book a quick call for the full details of how Paligo can help you take the next steps to move to a modern cloud-based CCMS and scale your technical documentation.

Request demo

Is Your Documentationin a House of Cards?

Most Help Authoring Tools use HTML as the source — an unstable foundation for documentation. Paligo is a full-fledged CCMS based on industry standard robust XML, with truly powerful Structured Authoring.

Secure your valuable content.

I find myself enjoying the abilities it gives me to really structure my content in a way that users can consume more easily.

Monica White, Technical Writer

Structured authoring instead of house of cards

Publish to the modern channels you need

Paligo publishes to all the standard output formats, like print/PDF and modern HTML5 web output, but also provides the best publishing integrations with Zendesk and Salesforce on the market. And you even have continuous deployment to GitHub, Amazon S3 and many more channels.

Tame the chaosin your documentation

With a true Component Content Management System (CCMS) for technical documentation you have complete control over every little component of your documentation. A level of global control that cannot be achieved in a toolchain with locally installed Help Authoring Tools such as MadCap Flare, RoboHelp, and others.

It’s currently the best web-based CCMS out there.

Fabrizio Ferri-Benedetti, Technical Writer

Tame the chaos in your documentation
Migration of documentation to Paligo CCMS

Migrate easily from your Help Authoring Tool

Speed up your migration with direct import from Microsoft Word, MadCap Flare, DITA, DocBook, HTML, Zendesk, Atlassian Confluence and many more.

We’ve migrated the entire product documentation to Paligo in a record time

Mio Kataoka, Director of Technical Content

“Paligo has made our daily life a lot easier from day one!”

Christian Breiholz

VP Product Management, WMD

An end-to-end CCMS solutionfor all your technical documentation needs

CCMS for Teams

Paligo is a full Component Content Management System (CCMS), which provides a seamless experience in the cloud for distributed teams of technical writers compared to a locally installed Help Authoring Tool.

Every technical writer, SME reviewer, and collaborator works “on the same page” with data stored and managed centrally in the cloud – at all times. No shuffling of files back and forth between computers or to separate servers.

Multi-Channel Publishing

Paligo has the most powerful Zendesk integration for technical documentation on the market, and with the capabilities of a central cloud-based CCMS made for multi-writer teams the possibilities are unparalleled.

Paligo gives you full control, and the mapping between Paligo content and Zendesk or Salesforce content is always in sync in the centralized CCMS for all technical writers on the team.

Read more: ShipStation got the power of content management and single-sourcing in their Zendesk workflow.

Review Workflow

Get all your users on board with a full workflow for editing, contributing, reviewing, managing translations, release workflow stages, and assignments, together with a powerful Planner tool for project management.

Teams can make use of review, translation, and contribution release workflows and team managers have a full audit trail of the documentation activities and changes, from the document level down to the smallest text fragment.

Structured Authoring
All-in-one CCMS documentation solution

XML-based Structured Authoring

Help Authoring Tools use an adapted version of HTML as the source format. Paligo on the contrary is based on robust, semantically rich industry standard XML.

A real XML source format ensures properly structured content, consistency, and an unparalleled flexibility for processing the content in multiple ways. True structured authoring ensures your valuable content’s longevity over time.

All-in-One Solution

With installed Help Authoring Tool software (HAT tools) you will need to patch together an often complex tool chain to get the functionality you need to support a documentation team. Installations need to be managed on multiple computers, hotfixes need to be deployed when released, and so on. Projects need to be managed in a separate server and shuffled around for reviews and contributions, making collaboration difficult. Versioning, revision history, and workflow functionality requires separate software.

Paligo provides an all-in-one CCMS platform with authoring, content management, versioning, branching, release workflows, publishing, translation management built in. Updates are continuously and automatically applied in the cloud. No more tool chain headaches.

Read more: Salesforce company Vlocity scaled documentation, moving from MadCap Flare to Paligo.

Integrations

As a truly native cloud application from the ground up, Paligo provides unparalleled integrations with tools you need.

Publish your content directly to Zendesk, Salesforce, Freshdesk, Amazon S3, and many more, or get continuous integration support for GitHub and BitBucket. Send translations to Memsource. Get high end search with Algolia or Swiftype by Elastic. All seamlessly integrated into your own technical documentation software platform.

Switch from a Help Authoring Toolto a powerful CCMS