March 15, 2023
Old HAT: time to switch from a Help Authoring Tool to a CCMS?
Recently Paligo has attracted more and more interest from users of some of the traditional Help Authoring tools, and the question keeps…
March 9, 2022
Enterprise content: Making structured authoring stick
In just about any size business, content can get messy. In an enterprise driven by the pressure to grow and scale, managing content can…
March 5, 2021
Balancing Visuals and Text in Technical Documentation
Technical writers are experts at determining topic organization, tone, flow, and verbiage when it comes to documentation.
January 22, 2021
Learning Structured Authoring: Tips From an Engineer
Technical communicators, documentation specialists, technical content writers - we all come from different professional backgrounds. No…
December 14, 2020
Part 2: Identify and Fix Underperforming Documentation
In Part 1, I showed you how to identify the areas in your documentation that need to improve. But how do you actually fix underperforming…
December 14, 2020
Part 1: Identify and Fix Underperforming Documentation
Your technical writing team has an impactful role in supporting and improving the organization through effective documentation. Your…
September 8, 2020
Creating a documentation strategy for a new or updated product
A documentation strategy is a plan to develop, publish, and maintain documentation that supports a product, technology, or concept. But how…
April 28, 2020
Information Architecture 101 for Technical Writers
Whether you are a lone technical writer in a small business, or one of many in a large enterprise, at one point or another you’ll need to…
February 10, 2016
The 5 Principles of Single-Sourcing
Single sourcing and reuse in technical documentation is getting more and more widespread these days. And for a good reason. It can make…