Old HAT: time to switch from a Help Authoring Tool to a CCMS?

Recently Paligo has attracted more and more interest from users of some of the traditional Help Authoring tools, and the question keeps…

Content reuse with single sourcing - resource view

Enterprise content: Making structured authoring stick

In just about any size business, content can get messy. In an enterprise driven by the pressure to grow and scale, managing content can…

images-vs-text-cover-image

Balancing Visuals and Text in Technical Documentation

Technical writers are experts at determining topic organization, tone, flow, and verbiage when it comes to documentation.

learning-structured-authoring-blog

Learning Structured Authoring: Tips From an Engineer

Technical communicators, documentation specialists, technical content writers - we all come from different professional backgrounds. No…

Part 2: Identify and Fix Underperforming Documentation

In Part 1, I showed you how to identify the areas in your documentation that need to improve. But how do you actually fix underperforming…

Part 1: Identify and Fix Underperforming Documentation

Your technical writing team has an impactful role in supporting and improving the organization through effective documentation. Your…

Creating a documentation strategy for a new or updated product

A documentation strategy is a plan to develop, publish, and maintain documentation that supports a product, technology, or concept. But how…

Information Architecture for Technical Writers

Information Architecture 101 for Technical Writers

Whether you are a lone technical writer in a small business, or one of many in a large enterprise, at one point or another you’ll need to…

Five principles to improve your writing

The 5 Principles of Single-Sourcing

Single sourcing and reuse in technical documentation is getting more and more widespread these days. And for a good reason. It can make…