Old HAT: time to switch from a Help Authoring Tool to a CCMS?
Recently Paligo has attracted more and more interest from users of some of the traditional Help Authoring tools, and the question keeps…
Enterprise content: Making structured authoring stick
In just about any size business, content can get messy. In an enterprise driven by the pressure to grow and scale, managing content can…
Balancing Visuals and Text in Technical Documentation
Technical writers are experts at determining topic organization, tone, flow, and verbiage when it comes to documentation.
Learning Structured Authoring: Tips From an Engineer
Technical communicators, documentation specialists, technical content writers - we all come from different professional backgrounds. No…
Part 2: Identify and Fix Underperforming Documentation
In Part 1, I showed you how to identify the areas in your documentation that need to improve. But how do you actually fix underperforming…
Part 1: Identify and Fix Underperforming Documentation
Your technical writing team has an impactful role in supporting and improving the organization through effective documentation. Your…
Creating a documentation strategy for a new or updated product
A documentation strategy is a plan to develop, publish, and maintain documentation that supports a product, technology, or concept. But how…
Information Architecture 101 for Technical Writers
Whether you are a lone technical writer in a small business, or one of many in a large enterprise, at one point or another you’ll need to…
The 5 Principles of Single-Sourcing
Single sourcing and reuse in technical documentation is getting more and more widespread these days. And for a good reason. It can make…