Product Release 5.4 – REST API, MS Teams, ServiceNow and more! Zendesk Preflight – Professional Technical Documentation Publishing to Zendesk Episode 1: Motivation and prioritization: what docs teams can learn from their colleagues Episode 2: Rapid online transition? Embracing cloud tools and good office chairs Episode 3: Knowledge management and business continuity – keeping the wheels turning Episode 4: Need to improve organization ROI? Look to your content management