ServiceNow publishing with smart content reuse

Release and update your ServiceNow knowledge base in a fraction of the time with smart single-sourcing content reuse in Paligo. Use variables, conditional filtering, topic-based authoring reuse, and much more.

What used to take the better part of a week for 3 versions of our documents, we are now creating 12 versions in under an hour.

Sharon Burton, Technical Communication and Design Specialist

Smart single-sourced content reuse in Paligo CCMS
Multi-channel publishing

Multi-channel publishing to ServiceNow and wherever you need

Paligo gives you a full Component Content Management System with structured authoring where you can publish directly to ServiceNow (among many other channels).

Read more in our docs

Professional translation management

Paligo has superb translation management and can publish multiple languages to ServiceNow at the click of a button. Paligo keeps track of what has already been translated, and you have support for industry standard XLIFF as well as integrations with TMS solutions like Memsource and more.

Translation management in Paligo CCMS

“Oh. My. God. This is Amazing! All my help center dreams are coming true!”

Sarah Holdgrafer

Technical Writer at Shipstation

Manage ServiceNow documentation in distributed teams

As a cloud-based SaaS application, Paligo allows your team to publish and update content in ServiceNow wherever they are. Mapping articles is not tied to an individual user.

I wanted the team size to grow, so it had to be scalable and enable true teamwork. Paligo did all this.

Rochelle Fisher, Knowledge Manager

Reviewers and contributors in technical documentation workflow
Migration of documentation to Paligo CCMS

Painless migration of your documentation

Paligo has direct import from many formats to speed up the migration. You can import from HTML, Microsoft Word, MadCap Flare, DITA, Confluence, and many more.

We’ve migrated the entire product documentation to Paligo in a record time

Mio Kataoka, Director of Technical Content