About
Dominik is a customer success leader passionate about building strong client relationships and driving measurable business outcomes through collaboration and strategic alignment. As Principal Customer Success Manager at Paligo, he partners with key enterprise customers to ensure they achieve lasting success with the company’s structured content management platform.
In this role, Dominik serves as a trusted advisor, balancing advocacy for customer needs with Paligo’s business goals. He oversees both low-touch and high-touch accounts, guiding renewals, expansions, and strategic initiatives that strengthen long-term partnerships. His work spans process improvement, cross-functional collaboration, and mentoring within the customer success organization.
Dominik is also the Co-Founder of CustomerSuccessPL, a community dedicated to advancing the Customer Success discipline in Poland through podcasts, training, and consulting.
With a background that blends technical understanding, strategic foresight, and a genuine enthusiasm for customer engagement, Dominik continues to champion the power of proactive success management to create value for both customers and businesses alike.
