Paligo in 1 minute: Quick video overview
See how teams move from unstructured wiki content to structured, AI-ready documentation in Paligo CCMS.
Write once. Reuse everywhere.
Stop managing disconnected wiki pages. Paligo CCMS separates content from layout so your team can write once and reuse across every product, release, and channel. No macros, no duplication — just structured topics that stay in sync everywhere.
| Features | Paligo | Confluence |
|---|---|---|
| XML-based | - | |
| Create topics, not full pages | - | |
| Separate content from its presentation | - | |
| Reuse Topics |
Limited
Through copy/paste, texts can be reused across documents
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Variables/Filters/Profiling
A variable is a container for a changeable value or text.
Variables allow you to swap out small parts of content for different publications.
Filtering, also known as profiling, is a powerful feature for single-source publishing. It allows you to set content to be included or excluded when you publish, depending on whether it meets your chosen filter criteria.
https://docs.paligo.net/en/variables.html https://docs.paligo.net/en/filtering---profiling.html |
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Real customers see real results
We can document things in Paligo right now and be sure that it will be the only time we have to do that, and we can reuse and update it later. You click Publish, and it is immediately available in our Partner Center, under the right product, under the right version, in a good layout.
Real version control for real documentation
Confluence tracks edits. Paligo manages versions. When your team is handling multiple products, releases, and updates, you need real version control built for documentation, not wikis.
| Features | Paligo | Confluence |
|---|---|---|
| Version history | Limited | |
| Version Compare | ||
| Branching | - | |
| Release Management | - |
Component-based translations for global documentation
In Confluence, translation depends on add-ons or manual copies. In Paligo, translations stay linked to the original topic. Translate components, not pages – update once and every version stays in sync. Updates are faster, cheaper, and always in sync with your source content.
| Features | Paligo | Confluence |
|---|---|---|
| Bilingual Editor | - | |
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Multi-byte & RTL
Multi-byte characters, such as emojis and scripts outside the Latin alphabet (e.g., Cyrillic, Arabic, Chinese), are encoded using Unicode, a universal character encoding standard that assigns a unique code point to every character across all writing systems.
RTL translation refers to the process of localizing content into languages that are written and read from right to left, such as Arabic, Hebrew, and Urdu. |
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| XLIFF | - | |
| Translations linked to original content | - | |
| TMS Integration | Phrase, CrowdIn, Paligo API | Yes, but providers are dependent on the Confluence version |
Publish everywhere your customers are
Confluence locks your content inside Confluence. Paligo publishes everywhere – websites, knowledge bases, CDPs, and more – so your content meets customers where they are.
| Features | Paligo | Confluence |
|---|---|---|
| Hosting Provider (e.g., Netlify) | - | |
| Zendesk, Salesforce, ServiceNow | - | |
| GitHub, Amazon S3 | - | |
| Word/PDF | ||
| HTML5 | ||
| CDP (Paligo CDP, FluidTopics) | Confluence CDP only |
Get the Guide: Paligo vs Confluence
Download the full Paligo vs Confluence guide to see how structured content transforms documentation quality, translation speed, and publishing scalability.
It was tricky to make the PDF look good. Page breaks would happen in the middle of a table or an information box, and the formatting would constantly change.
Heidi Meißner, Technical Writer, KIX Service Software
From Confluence bottlenecks to rapid releases
Before Paligo, publishing in Confluence took days and still broke formatting. With Paligo, KIX cut publishing time and delivered perfectly formatted docs every time.
It took two people two and a half days to publish a 2000-page PDF in Confluence. Even small changes would throw off the formatting. With Paligo, we were able to publish the entire set of documentation, PDF and HTML, in a half day or less. And it looked good!
Unstructured vs Structured Content for Documentation
Thinking beyond Confluence?
Compare InDesign, MS Word, Google Docs, RoboHelp, Confluence, and Zendesk, in our Structured vs. Unstructured Content Tools guide. Understand the right solution for your growth ambitions today.