Component Content Management System for Software and Manufacturing companies, solving their complex technical documentation problems.
  • About Structured Content
    • Understanding the Difference between Unstructured and Structured Content
      • 1. What is unstructured content?
      • 2. When is unstructured no longer good enough?
      • 3. Moving from unstructured -> structured
      • 4. What happens when you make the switch
      • 5. The value of structured content
      • 6. Assessing your needs and buying your first CCMS
      • 7. Getting proficient and productive on a CCMS
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Knowledge Management

Effective knowledge management is the cornerstone of successful documentation systems that deliver real business value. This collection explores proven methodologies for organizing, governing, and maximizing documentation assets across your organization. Discover how to build streamlined review processes, create unified knowledge frameworks that support AI integration, implement compliance-ready documentation strategies, and navigate technical standards like DocBook. These insights will help documentation teams create more accessible, consistent, and valuable knowledge resources that align with organizational goals while measurably improving both author and end-user experiences.

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  • Blog
  • Content Reuse
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  • Information Architecture
  • Knowledge Management
  • Single-Sourcing
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Nov 26, 2025

Structured Content Is the Only Sustainable Path to AI-Ready Documentation

Barb Mosher Zinck profile pictureby Barb Mosher Zinck

A man on a laptop using Paligo

Apr 4, 2025

Content Delivery Platforms and Paligo CCMS: Powering Multi-Channel Documentation

Barb Mosher Zinck profile pictureby Barb Mosher Zinck

business-woman-working-cafe

Mar 11, 2025

Unlocking Help Center Excellence With Paligo

Barb Mosher Zinck profile pictureby Barb Mosher Zinck

preparing-product-knowledge-ai-ready

Oct 22, 2024

Preparing Product Content for AI: Unified Knowledge and Governance in Technical Documentation

Barb Mosher Zinck profile pictureby Barb Mosher Zinck

This is an image of a woman typing in a ccms

Oct 16, 2024

Future-Proofing Your Technical Documentation: The Paligo Advantage

Andrea Francisby Andrea Francis

Oct 1, 2024

Streamline Content Operations with Content-as-a-Service and a CCMS

Barb Mosher Zinck profile pictureby Barb Mosher Zinck

image depicts a documentation team developing strategy
This is an image of a woman typing in a ccms

Sep 25, 2024

The Next Chapter for DocBook: What the OASIS DocBook TC Closure Means for Technical Communicators

josh-anderson-paligoby Josh Anderson

image shows two women working in product knowledge management

Sep 17, 2024

How Structured Authoring Delivers AI-Ready Content in the Age of Generative AI

Barb Mosher Zinck profile pictureby Barb Mosher Zinck

image shows two women working in product knowledge management

Mar 14, 2024

Harnessing the Potential of Product Knowledge Management

Barb Mosher Zinck profile pictureby Barb Mosher Zinck

image shows skyscraper representing scalability

Feb 29, 2024

The Role of Scalability in a CCMS

Barb Mosher Zinck profile pictureby Barb Mosher Zinck

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Compare

  • Paligo vs Word/Google Docs
  • Paligo vs Confluence
  • Paligo vs Adobe InDesign
  • Paligo vs MadCap Flare
  • Paligo vs RoboHelp
  • Paligo vs Framemaker
  • Paligo vs Help Authoring Tools
  • Paligo vs Docufy
  • Paligo vs Schema ST4
  • DITA alternative
  • DocBook
  • Paligo vs Zendesk Knowledge

Customers

  • Proscia
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  • SentinelOne
  • Tonkean

Recent Posts

  • Research reveals what workers most want to automate through AI Dec 3, 2025
  • Structured Content Is the Only Sustainable Path to AI-Ready Documentation Nov 26, 2025
  • The Hidden Costs of Using Zendesk for Technical Documentation Nov 14, 2025

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