Back to Glossary

Technical Documentation

Technical documentation (and technical writing as a practice to produce it) refer to the documentation required to communicate usable information to one or more audiences.

For example, when you buy a car, you will find a printed (and probably digital) user manual in the glove compartment. Or when you need to understand how to do something in Excel, you would probably refer to Microsoft’s (technical) documentation found online. Or when you ask a question on a support portal and several suggestions pop up to ask you if any of the articles solve your problem. These are all examples of technical documentation.

Technical documentation is everywhere in our day-to-day lives, but many people are unaware of the term used by the practitioners that create it (technical writers).