Fluid Topics

FluidTopics is a content delivery platform that ingests technical and product documentation, unifies it, and delivers it to channels such as documentation portals, unified knowledge hubs, and in-product help. The platform includes a built-in documentation portal and knowledge base. Paligo CCMS is directly integrated with Fluid Topics, giving companies a single-source, structured authoring environment where tech docs teams can create technical content and publish it directly to the CDP.

The integration streamlines content creation and publishing, allowing writers to focus on producing clear, concise documentation and publishing teams to focus on displaying and delivering that content in different formats and layouts to different channels. Paligo’s version control and collaborative workflow features further enhance content quality and compliance.

Publishing content to FluidTopics is straightforward, with options to publish entire publications or individual topics directly from Paligo. This integration utilizes HTML5 output, allowing for dynamic content delivery through features like filtering, profiling, and variables. These advanced capabilities enable personalized experiences and targeted documentation delivery for specific audiences, markets, or products. The integration also supports translation and localization.

Our ability to author that content in Paligo, apply the metadata in Paligo, and then send that to Fluid Topics and, through the metadata, be able to ensure that it publishes only to their [the acquired company] area is really great. And we’re starting to use more and more of the metadata in order to manage our content from the portal perspective.