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Information Architecture

Information architecture serves as the backbone of successful technical documentation, enabling organizations to create intuitive, consistent, and accessible content experiences. This category explores practical approaches to organizing complex information through unified knowledge frameworks, AI-ready content structures, and global-friendly documentation designs. Learn how proper architectural planning improves content findability, reduces duplication, and creates seamless customer experiences across multiple channels and platforms. Discover strategies for implementing component-based systems, designing for diverse audiences, and building scalable documentation architectures that grow with your organization's needs. These articles provide actionable insights for documentation teams looking to create more efficient, consistent, and user-centered information systems.

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October 22, 2024

Preparing Product Content for AI: Unified Knowledge and Governance in Technical Documentation

Barb Mosher Zinck profile pictureby Barb Mosher Zinck

preparing-product-knowledge-ai-ready
This is an image of a woman typing in a ccms

October 16, 2024

Future-Proofing Your Technical Documentation: The Paligo Advantage

Andrea Francis professional photoby Andrea Francis

image depicts a documentation team developing strategy

October 1, 2024

Streamline Content Operations with Content-as-a-Service and a CCMS

Barb Mosher Zinck profile pictureby Barb Mosher Zinck

This is an image of a woman typing in a ccms

September 25, 2024

The Next Chapter for DocBook: What the OASIS DocBook TC Closure Means for Technical Communicators

josh-anderson-paligoby Josh Anderson

image shows two women working in product knowledge management

September 17, 2024

How Structured Authoring Delivers AI-Ready Content in the Age of Generative AI

Barb Mosher Zinck profile pictureby Barb Mosher Zinck

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Recent Posts

  • How Integrating a CCMS and a TMS Enables Scalable Multilingual Documentation May 15, 2025
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