Professional
Starting at $4,800/year
For single users and smaller businesses needing structured content management and single-sourcing.
Key features:
Powerful single-sourcing
Topic-based authoring & revision history
Multi-channel publishing
…and much more. Compare plans
Business
Most popular
For medium to larger businesses requiring advanced structured content management and publishing.
Everything in Professional plus:
Suggestions mode (track changes)
Taxonomies
REST API and Webhooks
… and much more. Compare plans
Enterprise
Scalability
For large businesses and enterprises with advanced needs, including integrations to Zendesk and Salesforce.
Everything in Business plus:
Fully integrated ecosystem
Guaranteed SLA & Enterprise MSA
Permissions management & SSO
… and more. Compare plans
Compare plans
| Authoring & Collaboration | |||
|---|---|---|---|
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Powerful single-sourcing
Paligo's unparallelled content reuse features with single-sourcing
of everything from topics to the smallest text fragment.
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Topic-based authoring
Easily apply topic-based authoring best practice and reuse as
components in multiple publications.
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Revision history & control
A complete audit trail of everything that's happened to your
content, from topic-level down to each text fragment. Roll back to any point in time if
needed.
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Version branching
Create multiple versions of related content in parallel branches
and manage which versions are in which publications.
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Workflows
Management of content workflow progress, from draft to
release.
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Project planner
Project planning tool for technical document assignments.
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Content import wizard
Easy import for many different formats.
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Statistics & reuse metrics
See statistics on topic and image reuse, storage, etc. to optimize
efficiency.
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Suggestions mode (track changes)
Suggestions mode brings convenient change tracking to your
XML-based structured authoring in Paligo. Easily see suggested changes and approve or reject
them.
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Taxonomies
Organization of content, tagging, conditional filtering,
etc.
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— |
| Translation & Publishing | |||
|---|---|---|---|
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Languages included
The number of languages you can translate your content to and manage from Paligo.
Your source language counts as one towards your allocation.
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2 | 10 | Unlimited |
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Translation management
Smart translation management features eliminates the need to keep
track of tons of files in different languages.
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Multi-channel publishing
Publish to PDF, HTML5, eLearning and more.
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Translation (TMS) integration
Direct integration to translation memory solutions.
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— | ||
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Batch publishing
Settings and configurations are saved and easily published in
batches.
|
— | ||
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Paligo Hosting powered by Netlify
Web hosting of your HTML help center (or other HTML) powered by Netlify.
Hosting is delivered by Paligo and is part of your contract with us.
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Smart eLearning content
Reuse your documentation in your LMS by publishing directly to
ready-to-use eLearning SCORM packages complete with interactivity and assessments.
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— | — |
| Security & Customization | |||
|---|---|---|---|
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REST API access
Connect external applications to Paligo and automate a variety of
tasks. Limited rates on the Business plan. Maximum rates on the Enterprise plan.
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Webhooks
Use Paligo webhooks to for example create a ticket in Jira or push
an update to Jira. Trigger the webhook on Paligo events such as Released, Published and more.
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— | ||
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Permissions
Set permissions on a topic, folder, publication etc. and only
permitted users will be allowed to edit it.
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— | — | |
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Single sign-on (SAML)
All customer data all in one place authenticating users through
your company's identity provider.
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— | — | |
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Security policy management
Additional security options such as password rotation and
complexity definitions.
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— | — | |
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Schematron custom rules
Define your own rules for your document structure.
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— | — | |
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Custom configuration
Configuration options available for customizing things like
metadata attributes, element templates, and more.
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— | — |
| Users | |||
|---|---|---|---|
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Authors
The Author is the most powerful user in Paligo with full access to Paligo CCMS,
including the full authoring, contributor and reviewer experiences, translation review,
assignment and workflow.
|
$
Price depends on plan. Contact Sales for details.
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$
Price depends on plan. Contact Sales for details.
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$
Price depends on plan. Contact Sales for details.
|
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Contributors
Contributors are a limited authoring role given to subject matter experts and
other authors who can extend content but don’t need full author responsibilities. For example, the Contributor
cannot create new Topics, but can work on already existing Topics.
|
$
Price depends on plan. Contact Sales for details.
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$
Price depends on plan. Contact Sales for details.
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$
Price depends on plan. Contact Sales for details.
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Reviewers
The Reviewer is for roles who need to review existing content for feedback or approval.
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$ | 10 included | Unlimited |
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Storage per author
Amount of storage included per acquired Author license.
|
1 GB | 10 GB |
Unlimited
All Enterprise accounts start with 500GB. If you need more, please
contact your Customer Success Manager and more storage will be added as needed, free of charge.
Fair use policy applies as per Terms of Use and/or MSA.
|
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IT administrator
An available user role that can configure system- and user
settings and manage integrations.
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Custom user types
Customized User types are available on Enterprise, please discuss
with your account manager.
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— | — |
| Enterprise Services & Support | |||
|---|---|---|---|
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Enterprise MSA
Custom terms of use in a Master Service Agreement.
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— | — | |
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Guaranteed SLA
The Enterprise MSA includes guarantees for meeting the SLA
levels.
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— | — | |
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Sandbox
Get a separate instance to do all your testing without interfering
with your production environment.
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— | — | |
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Dedicated CSM
A dedicated Customer Success Manager will be with you all the way
to make sure your team gets the most out of Paligo.
|
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Professional services
Paligo offers professional services for both content migration
(conversion) and advanced customizations on the Enterprise plan.
|
— | — |
| Integrations | |||
|---|---|---|---|
Freshdesk
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Phrase
|
— | ||
Netlify
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Zendesk
Popular
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Fluid Topics
|
— | — | |
Salesforce
|
— | — | |
ServiceNow
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— | — | |
MathType
|
— | — | |
Coveo
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— | — | |
Zoomin
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— | — | |
GitLab
|
— | ||
GitHub
|
— | ||
FTP / SFTP
|
— | ||
Bitbucket
|
— | ||
Amazon S3
|
— | ||
Transperfect
|
— | ||
Algolia
|
— | ||
Microsoft Azure Repos
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— | ||
Microsoft Teams
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— | ||
Crowdin
Built and supported by Crowdin. Requires a Paligo API key.
|
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LanguageWire
Built and supported by LanguageWire. Requires a Paligo API key.
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Disqus
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Google Analytics
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Google Tag Manager
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Intercom
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Mixpanel
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Oxygen XML Editor
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Slack
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Swiftype
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▾
Frequently asked questions
The Author license is a full user license with access to all functionality of the selected plan, like authoring in the XML editor, publishing, using the reuse and single-sourcing features, translation management, version management and so on.
Other license types that are available to add on at lower or bulk pricing are for occasional users, such as reviewers, translation reviewers, and SME contributors. Ask your account manager for full details of these licenses and pricing.
No, absolutely not. Your data stays your data. You’re letting us manage it in order to deliver a service to you. Please check out our privacy policy for detailed information.
Protecting the data you trust Paligo with is our top priority. We back up your data every hour to prevent data loss and aid in recovery. Additionally, we host data in secure SSAE 16 / SOC 2 certified Amazon AWS data centers, data is encrypted both in transfer and at rest, to better protect your information, and we work with third party security experts to ensure our information security practices are secure.
We are also certified for the international information security standard ISO 27001.
You can read more on our Trust and Security-page.
Not at all. We take pride in making sure that you only stay with Paligo because you want to, not because you have to. For that reason we provide several options to export your content to several formats, including robust and well-structured open standard XML.
Customer Training Plan
We offer training plans to make your onboarding easier. Different packages are available for different license types.
Learning package
Basic
Paligo e-learning
Fixed learning plan
General Q&A sessions
User certification
Learning package
Premium
Paligo e-learning
Flexible learning plan
Dedicated training sessions
User certification
Own instructor
Onboarding manager